Privacy Policy

1. Scope Of This Privacy Policy

This Privacy Policy applies to information collected through Livnesto.com and through communications related to Livnesto orders, customer service and other services we provide.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

The information we collect depends on how you interact with Livnesto. It may include the following categories.

Information You Provide

• Name
• Email address
• Shipping and billing address
• Telephone number, if provided during checkout
• Order details
• Product selections
• Messages sent to customer support
• Information you provide in connection with returns, refunds or order issues

Payment Information

Payments are processed through the payment services available during checkout. Payment service providers may collect payment card or other financial information necessary to authorize and process your transaction.

Livnesto does not ask customers to send complete payment card details or security codes by ordinary email.

Automatically Collected Information

When you use Livnesto.com, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring pages or websites
• Pages viewed
• Approximate location derived from technical information
• Website interaction and performance information

3. How We Use Information

We may use personal information for purposes including:

• Processing and confirming orders
• Processing authorized payments
• Preparing, fulfilling and shipping orders
• Providing tracking information
• Responding to customer service requests
• Handling returns, refunds and disputes
• Preventing fraud, abuse and unauthorized transactions
• Maintaining website security
• Improving our website, products and customer experience
• Measuring website performance and advertising effectiveness
• Complying with applicable legal and regulatory requirements

4. Cookies & Similar Technologies

Livnesto.com may use cookies, pixels, tags and similar technologies to support website functionality and understand how visitors interact with the site.

These technologies may be used for purposes such as:

• Remembering website preferences
• Maintaining shopping cart and checkout functionality
• Understanding website traffic and usage
• Measuring advertising performance
• Improving website speed and usability
• Helping detect suspicious or fraudulent activity

Your browser may allow you to block or delete certain cookies. Disabling some cookies may affect how parts of Livnesto.com function.

5. Advertising & Analytics

We may use advertising, analytics and measurement services to understand website activity and evaluate the performance of our marketing.

These services may use cookies, pixels or similar technologies to collect information about visits, interactions and devices.

Depending on the service and applicable law, this information may be used to measure advertisements, understand customer journeys or provide more relevant advertising.

6. When We May Share Information

Livnesto may share information with third parties when reasonably necessary to operate our business and provide services.

These parties may include:

• Payment processors
• Order fulfillment providers
• Warehousing and shipping providers
• Delivery carriers
• Website hosting and technology providers
• Analytics and advertising service providers
• Fraud prevention and security providers
• Customer support tools
• Professional advisers and service providers

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights, investigate suspected fraud or protect customers and others.

7. Personal Information & Advertising

We do not sell personal information in the ordinary sense of directly providing customer information to unrelated third parties in exchange for money.

However, certain privacy laws may define some advertising or analytics activities involving cookies, pixels or similar technologies as a "sale," "sharing" or targeted advertising.

Where applicable, you may have rights regarding these activities under the privacy laws that apply to you.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention and legal compliance.

Retention periods may vary depending on the type of information, the nature of the transaction and applicable legal requirements.

9. Information Security

We use reasonable administrative, technical and organizational measures intended to help protect information against unauthorized access, loss, misuse or alteration.

No website, network or method of electronic storage or transmission can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights regarding your personal information.

These rights may include the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how personal information is used or disclosed
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain advertising or data-sharing activities where applicable

These rights are not absolute and may be subject to exceptions permitted by law.

To submit a privacy-related request, contact us at support@livnesto.com. We may need to verify your identity before completing certain requests.

11. Email Communications

We may send transactional communications relating to your order, such as order confirmations, payment information, fulfillment updates, shipping notices and customer service responses.

If Livnesto sends optional promotional communications, you may be able to unsubscribe using the instructions provided in the message.

Unsubscribing from promotional messages does not prevent us from sending necessary transactional or service-related communications.

12. International Processing

Livnesto may use service providers located in different countries. As a result, information may be processed or stored outside the country where you live.

Privacy and data protection laws may differ between jurisdictions. Where required, appropriate measures may be used to support lawful transfers and processing of personal information.

13. Children's Privacy

Livnesto is intended for general consumer shopping and is not designed for children to make purchases independently.

We do not knowingly seek to collect personal information directly from children where parental or guardian consent would be required by applicable law.

14. Third-Party Websites

Livnesto.com may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Livnesto is not responsible for how unrelated third-party websites collect or use information.

15. Business Changes

If Livnesto is involved in a merger, acquisition, financing, restructuring, sale of assets or similar business transaction, information may be transferred as part of that transaction where permitted by applicable law.

16. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised "Last updated" date.